Hospital Services

Whether your child’s hospital stay is measured in hours or months, Chai Lifeline can help ease the pain for patients and caregivers.

A mother and daughter smiling in a hospital lobby A smiling girl with a tiara and a wand in a hospital bed A smiling boy hugging a stuffed dog in a hospital bed

From those arduous first moments when you hear your child’s diagnosis

To the memorable moments when the end of treatment bell is rung. Chai Lifeline Canada is there with you and your family every step of the way. Our case managers are trained professional social workers whose goal is to provide information, assistance and support.

  • 400+ Number of clients Chai Lifeline Canada helps every year!
Collage of children in hospital with volunteers: Helping find joy & happiness

Chai Lifeline Canada has an army of dedicated and enthusiastic volunteers who are ready to cheer up our Chai Warriors at a moment’s notice!

  • Hospital Visits

    Our volunteers can turn tears into smiles just by walking into a room. Expect music, games, and lots of fun when Chai Lifeline volunteers come to visit your child.

  • Wow gift for new Chai Lifeline clients

    Toys and games that children might not ordinarily receive that will “wow” and excite them.

  • Overnight Respite

    Leave your child in the hands of a trained volunteer overnight and return refreshed and ready to face a new day in the morning. Note: respite volunteers are not nurses and do not provide skilled nursing care.

  • Transportation Assistance

    Leave the driving to us! Rides to hospitals and doctors’ offices allow parents to focus on children instead of the road. A fleet of volunteer drivers offer round-trip door-to-door service.

Our programs enable families to cope with the daily challenges faced by young patients, their parents and siblings

From holding their hand and providing a shoulder to lean on, to providing critical services and support programs, our goal is to help families cope with a child’s illness.

A volunteer playing with a boy in a Spider-Man costume in a hospital bed

“I can’t praise my wonderful case manager enough! [Dina] saw us sitting in Sick Kids and just KNEW what we needed! A fresh coffee, activities for my daughter to keep her busy, dinner sent home for the rest of my family, and a ride home later that evening. I am tearing up at the memory of the day and how amazing Chai Lifeline has been for our family. THANK YOU for being a part of our lives and making everything so much more bearable for us.”

A boy smiling out of a bus window
Smiling counsellors carrying girls on their backs at camp
Two kids in face paint dancing at a glow party
Three girls in orange shirts and pink tutus by a lake
A laughing boy in a wheelchair wearing blue glasses
A large group of girls in red rain ponchos at Niagara Falls
Boys playing soccer with a volunteer in a park
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